# Changing Administrator of the company

# Description

How to change administrator of the company if needed.

# Root-cause

Company administrator changed or the company needs another one.

  • As an administrator of the company click on “Account” tab on the top of the screen, next to your name. (If you can’t see Account then click on “Manage” and then choose Account)
  • From the Account menu choose Users tab

Changing Administrator of the company 1

  • Check if the new administrator is a member of your company

If not, invite him by clicking red “Invite Users” button, fill it with an email address. Then he needs to click on activation link from the email he will receive.

  • From the menu on the left choose Roles
  • Find new administrator and click on him
  • Mark the Billing Admin and Company Admin

Changing Administrator of the company 2

  • Click on “Save Changes” button

  • If needed - new administrator can remove old one

    • New administrator needs to repeat steps 1 and 2
    • Find the administrator you want to remove and click on gear icon
    • From the pop-up click on “Remove User”
    • The confirmation window should pop-out, press “Yes” to proceed

# Workarounds

None

  • Works only if the current administrator is available
  • In case of current administrator not being available please contact support
Last Updated: 10/3/2019, 10:14:58 AM