# Assigning user to the application

# Description

How to assign user to the correct application.

# Root-cause

User is not assigned to the applicaiton

  • From the top right choose Account tab (if you don’t have it - click on Manage and then Account)
  • From the Account menu choose Assign Apps

Assign user 1

  • From the left menu choose the user
  • From the right choose the application/applications you want to assign to him
  • Mark applications you want to assign

Assign user 2

  • Click on the “Next” button on the bottom of the window
  • You will now see the confirmation tab with the changes you made in assigns

Assign user 3

  • If you accept this list click on the “Submit” button below
  • Your application should be now assigned to the chosen user

# Workarounds


  • Sometimes you cannot assign user to the application due to the lack of the "User Assignment Notification URL" in the product settings
Last Updated: 10/3/2019, 10:14:58 AM